What Does A Carpet Inspector Do And Why Should You Hire One?

For any carpet industry related problems you may have, whether you are a manufacturer, retailer, home owner, insurance company, or law firm, our certified carpet inspector can help. Mark Case, the owner of GM Carpet Care in Toms River, NJ is a certified carpet inspector serving Ocean and Monmouth County, NJ. But what does that mean and why would anyone need a carpet inspector?

If you are considering purchasing a new carpet, or need to submit a claim about your floor coverings, or are involved in a legal dispute in need of expert analysis, it is important to hire the services of a certified flooring inspector.

nj certified carpet inspector

A qualified and experienced carpet inspector will inspect your flooring for any signs of damage or wear that may not be visible to the untrained eye. By doing so, they can help ensure that you make an informed decision before investing in a costly item or moving forward with legal issues involving your carpet.

Hiring a New Jersey carpet inspector can save you money as they can detect defects which could eventually become major problems if left unchecked. What exactly goes into being a certified carpet inspector and why is it important to have one look at your prospective purchase before committing to it.

What Does a Carpet Inspector Do?

Certified carpet inspector are specially trained on the following topics that cover Carpet and all Hard Surface flooring types including:

  • Manufacturing and installation issues
  • Environmental site assessment
  • Moisture emissions in concrete slabs
  • Review ASTM standards for concrete moisture and alkalinity testing
  • Testing for floor flatness
  • All installation procedures for carpet
  • Carpet yarn and fibers, cleaning, maintenance, and the manufacturing process
  • Inspection tools and how to use them
  • How to write an inspection report

Certified flooring inspectors have a critical job that involves testing and examining carpets for quality control. They have the skills and knowledge to identify flaws, carpet construction defects, and other issues that may cause problems over time. They help to ensure that carpet installations are up to industry standards and meet the expectations of customers.

Being a certified floor inspector requires a sharp eye for detail, excellent communication skills, and the ability to work with others in the industry to find solutions to issues. Whether you are a carpet retailer, a manufacturer, an installer, or a homeowner, a carpet inspector is an essential part of the carpet-buying and professional carpet repair process. Their expertise can help to prevent costly mistakes and ensure that carpets stand the test of time.

claims over bad carpet installation need a carpet inspection

Carpet, Area rug, Textile and Woven Goods Inspections

Mark Case, owner of GM Carpet Care, offers flooring inspections when parties involved in a flooring dispute can’t resolve their issue or determine the cause of their claim and wish to obtain an expert.

Mark’s areas of expertise involves Carpet, Area rug, and Textile woven goods. GM Carpet Care is unaffiliated with any manufacturer, distributor, retailer, or contractor which enables our company to provide truly unbiased inspections regarding the quality and installation of your flooring.

Our services are available to anyone in need of an independent flooring inspector, including: manufacturers, distributors, retailers, consumers, contractors, builders, architects, insurance companies, home builders, tenants, designers, flooring installers, engineers, property managers, and attorneys.

Our area of coverage is New Jersey.

Litigation, Case Review, Report Review, Deposition and Litigation Support

Flooring expert, Mark Case, provides attorneys with report reviews, commercial, residential, and hospitality site inspections, litigation and deposition support. Services include product failure analysis and expert witness testimony for slipping fall and all flooring related lawsuits .

Insurance Claims

Carpet claims can happen if the carpet doesn’t work as expected or if there are problems with the installation that become clear during or after installation. Some of the most common carpet claims are about changes in appearance, bad installation, visible seams, unraveling, cornrowing, matting, crushing, spots and stains, delamination, buckling, maintenance problems, side match, footprints, shading, lines, odors, pet problems, pooling, watermarking, roll crush, snags, vacuum cleaner problems, visible defects, miss-specification, and many more.

Certified Floor Covering Inspectors go through special training that teaches how carpets are made, what their properties are, how to take care of them, how to install them, and sub floor preparation. They also learn about carpet problems, what causes them, how to fix them, and what warranties cover them.

Mark Case can be involved in insurance or legal claims as an expert witness, consultant, or to render a third party opinion. We regularly consult with attorneys on slip and fall cases investigate fraudulent flooring claims or determine if a flooring product is salvageable. Our inspections and reports are confidential and not disclosed to anyone other than the commissioning party.

Mark Case an industry expert with over 40 years experience in the flooring industry. After every inspection you are provided with a comprehensive, detailed, easy to follow report including test results, digital photos, and illustrations. 

Areas of expertise include hardwood, carpet, tile, laminate, vinyl, and specialty flooring relative to:

  • suspected fraud
  • personal and commercial property
  • slipping and fall
  • water backups and overflows
  • latent defects related to water damage
  • faulty workmanship, before or after restoration or replacement
  • allegations of defective materials
  • cause of loss
  • claim consulting
  • construction defects
  • deposition and litigation support

Benefits of Having a Professional Carpet Inspection

Detect Problems Early

A professional carpet inspection enables early detection of any problems with your carpets. Carpets can develop a variety of issues such as wear and tear, stains, mold, and more. When left undetected and untreated, these problems can worsen over time, ultimately leading to expensive repairs or even replacement. A professional carpet inspection can identify any issues before they become major problems, saving you time and money.

Improve Indoor Air Quality

Did you know that carpeting can trap pollutants and allergens, affecting the indoor air quality of your space? A professional carpet inspection can detect any buildup of dust, dirt, or other contaminants in your carpets, and recommend appropriate cleaning methods to improve your indoor air quality. This is especially important for individuals with respiratory problems, young children, or pets.

Extend Carpet Lifespan

Another key benefit of regular carpet inspections is that they help to extend the lifespan of your carpets. By detecting and addressing any issues promptly, your carpets will remain in top condition for longer. This can save you money on premature replacement, and also ensures your home or office always looks its best.

Save Money

As previously mentioned, regular carpet inspections can save you money in the long run. Early detection of issues means that repairs can be made before they become more extensive and expensive. Additionally, regular inspections can help to prevent issues from occurring in the first place, such as by identifying areas of high traffic that may benefit from extra protection.

Professional Expertise

Finally, professional carpet inspectors have the expertise, training and knowledge to assess the condition of your carpets, and provide recommendations for care and maintenance. They can identify the best cleaning methods for your specific carpet fibers and materials, ensuring that your carpets receive the best care possible.

What is included in a carpet inspection report?

You’ll receive a carpet inspection report after your appointment with a New Jersey certified inspector in the flooring industry. This report documents inspecting activities, observations, and findings in an organized and logical manner. It will convey critical information to stakeholders accurately and concisely. Depending on the issues at hand, reports can range from simple, one-page summaries to complex, multi-page documents that include photographs, diagrams, and measurements.

These reports are critical to the decision-making process for homeowners, insurance companies, and those who work in carpet manufacturing. Well-written reports can help identify the root cause of carpet-related issues, recommend corrective actions, and provide evidence in legal proceedings. Carpet inspection reports provide valuable insights and recommendations to clients.

Common Problems Detected by an Expert Carpet Inspector


Stains are among the most common problems detected by an expert carpet inspector. They can be caused by spills, pet accidents, and foot traffic, among other things. Stains can be particularly challenging to remove, especially if they’ve been left untreated for too long. An expert carpet inspector can identify the type of stain and determine the best method of removal. In some cases, the inspector may recommend replacing the affected area of the carpet. 

Wear and Tear 

Another common problem detected by an expert carpet inspector is wear and tear. This can occur from heavy foot traffic, furniture moving, and other forms of daily use. The inspector will examine the carpet for signs of wear and tear such as matting, flattening, and discoloration. If the problem is minor, the inspector may recommend a deep cleaning. If the problem is severe, the inspector may recommend replacement.

carpet problems certified carpet inspection

Mold and Mildew 

Mold and mildew are not only unsightly but also hazardous to your health. They can develop on carpets that have been exposed to moisture for long periods, such as those in basements or homes with poor ventilation. An expert carpet inspector can detect the presence of mold and mildew and recommend a treatment plan. This may involve deep cleaning, dehumidification, and the use of specialized equipment. 


Odors are a common problem with carpets, particularly those in homes with pets, smokers, or cooking odors. Flooring professionals can identify the source of the odors and recommend treatment options. This may involve deep cleaning, odor neutralization, and the use of air filters. In some cases, the inspector may recommend replacement. 

Improper Flooring Installation 

An expert carpet inspector can detect problems with the installation procedures of the carpet itself. This can include uneven seams, wrinkling, and improper stretching. These problems can compromise the appearance, durability, and safety of the carpet. The inspector will examine the carpet for signs of mess ups on behalf of the flooring installers and recommend corrective measures. 

Hiring A New Jersey Certified Carpet Inspector

Mark Case, the owner of GM Carpet Care is available for hire in the capacity of certified carpet inspector throughout Monmouth and Ocean County, New Jersey. This valuable service can prevent a costly flooring failure and ensure the longevity of your carpets. Hiring a professional carpet inspector is an important step in ensuring that your carpets are of the highest quality and will last for years as well as providing expert insights for insurance claims and legal issues that may involve flooring disputes. From stains to improper installation, GM Carpet Care has the knowledge and expertise to ensure that you get only the best out of your investment.

Call 732-929-9669 or Contact Us to Speak With A New Jersey Certified Carpet Inspector