At GM Carpet Care, we understand that your rugs are more than just décor – they’re an investment. This FAQ section answers your most common questions, helping you keep your area rugs in excellent condition for years to come.
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Understanding Professional Rug Cleaning
Why should I consider professional rug cleaning for my area rug?
Area rugs are like filters in your home, they trap dirt, allergens and dust deep within their fibers. Vacuuming helps but only professional cleaning can remove that dirt deep within the rug fibers. Professional cleaning addresses stains, eliminates odors and extends the life of your rug.
By using our advanced cleaning methods and trained area rug cleaning technicians you can ensure every thread is treated with care. Whether it’s reviving the colors of an oriental rug or tackling pet stains, professional cleaning gets results that DIY can’t.
Rugs are frequently made from sensitive materials and have unique construction methods that necessitate specialized care. Professional rug cleaning technicians undergo extensive training to identify the specific needs of each rug. We develop a customized cleaning plan to ensure the rug is cleaned and preserved to the highest standards. This meticulous process not only enhances the appearance of your rug but also extends its lifespan, making it a worthwhile investment for any rug owner.
How often should I clean my area rug?
The general rule of thumb is to have your area rug cleaned every 12-18 months. But that can vary depending on your lifestyle. If your rug is in a high traffic area or you have pets or young children in your household you may need to clean more often. Keeping up with a cleaning schedule creates a healthier environment for your family. Talk to our area rug cleaning technicians to determine the best schedule for your rug and home.
What’s the difference between in-home and in-plant rug cleaning?
In-home cleaning may seem convenient but it doesn’t get the same level of care as in-plant cleaning. At an in-plant facility, our technicians can inspect and clean your rug carefully with specialized equipment and techniques. This controlled environment allows for a cleaning method specific to the rug’s material, construction, and condition. It also ensures proper drying to prevent mold and mildew. For delicate rugs – including oriental rugs or heirloom pieces – in-plant cleaning is the safest and best option.
Can I clean my rug myself?
DIY rug cleaning may sound easy but it comes with risks. Lifting a rug corner to check for dirt and dust can help determine if professional cleaning is needed. Using the wrong cleaning method can damage delicate fibers, cause colors to bleed or shrink the rug. Inadequate drying can cause mold or mildew to your rug and your home’s air quality. Professional cleaning takes the guesswork out of the process by using trained area rug cleaning technicians who know how to handle different types of rugs with care. If you want to preserve the value and beauty of your rug leave it to the professionals.
For extra protection and longer lasting results consider investing in high quality rug pads. Many providers also offer rug pads for different types of rugs that add extra cushioning, stability and protection against wear and tear. This simple addition will extend the life of your rug and performance in your home.
GM Carpet Care Rug Cleaning Process FAQ
What is your rug cleaning process?
At GM Carpet Care, we take pride in offering a cleaning process that’s both thorough and tailored to your rug’s needs. Here’s how it works:
- Inspection: We begin by assessing your rug to understand its condition and any specific needs.
- Dusting and Cleaning: Using advanced techniques, we remove dirt and debris deeply embedded in the fibers.
- Washing: We clean your rug using methods suited to its material and construction, ensuring the safest care possible.
- Drying: Your rug is dried in a controlled environment to prevent mold and mildew.
- Final Inspection: We inspect the rug once more before delivering it back to ensure it’s in perfect condition.
How do you clean different types of rugs?
Not all rugs are created equal, especially specialty area rugs, so our cleaning technicians adjust their approach to the type of rug. Wool rugs need gentle yet effective cleaning to protect the natural fibers. Silk and antique rugs require extra care and special attention to maintain the delicate construction. Synthetic rugs we use techniques to remove stains and odors without damaging the fibers. Oriental or heirloom pieces we recommend professional rug cleaning to preserve the craftsmanship and colors.
Do you use harsh chemicals?
No we prioritize your family’s safety and the environment’s well being. That’s why our cleaning solutions are eco-friendly, non-toxic and safe for children and pets. You don’t have to worry about harsh chemicals left in your rug after the cleaning process. Instead you’ll have a fresh clean rug without compromising health or safety.
How long does the cleaning process take?
The cleaning process takes about 7-10 days from start to finish. This allows us to deliver a thorough cleaning and proper drying and inspection at each stage.
Rushing the drying process for example can create a damp environment that can harm your rug. We take the time to get your rug back to you in the best possible condition.
Will cleaning damage the colors or fibers of my rug?
Not when it’s done by professionals. Our team has the expertise to maintain the colors and fibers of your rug. We do a colorfastness test before cleaning to prevent any bleeding or fading. Whether your rug is an heirloom Oriental rug or a new synthetic one we take every precaution to protect the beauty. That’s why we always recommend professional rug cleaning to preserve the value of your rugs.
Rug Care and Maintenance
What can I do to keep my rug clean between cleanings?
Keeping your rug clean between cleanings is crucial to keep it in top shape. Start with regular vacuuming to remove surface dirt and dust that can accumulate and wear down the fibers over time. Vacuum both sides of the rug if possible. Another rug maintenance tip is to rotate your rug every few months. This will distribute the wear evenly especially in high traffic areas. Finally always address spills immediately. Use a clean dry cloth to blot – never rub – the spill to prevent it from setting into the fibers. These simple steps will go a long way in extending the life of your rug.
Should I use Scotchgard or other stain protectors on my rug?
Using stain protectors like Scotchgard can be a great way to extend the life of your rug and keep it fresh. These products create a barrier that repels stains and liquids making it easier to clean up spills before they get into the fibers. Not all rugs are suitable for these treatments. For specialty rugs or delicate materials consult a rug care professional to make sure the product is safe to use. Regular application of a stain protector will provide fiber protection and reduce the impact of accidents over time. Many providers also sell rug pads, which are customized to fit area rugs and offer additional benefits such as stability and sound absorption.
Can rugs be steam cleaned?
Steam cleaning is a common method for carpets but not for many area rugs. The high heat and moisture involved in steam cleaning can damage delicate materials, shrinkage or cause color bleeding. Rugs made from natural fibers like wool or silk are especially susceptible to these issues. Professional cleaning methods done by experts are safer and more effective for thorough and safe rug care. Stick to the recommended cleaning frequency and let the professionals do the work to preserve the beauty and integrity of your rug without risk.
By following these rug maintenance tips and having regular professional cleanings you’ll keep your investment looking great and feeling fresh for years to come.
Pre-Cleaning Steps
Before having your rug professionally cleaned, there are several pre-cleaning steps you can take to ensure the best possible results. Regular vacuuming is essential to remove surface dirt and debris that can accumulate over time. Spot cleaning spills and stains immediately is crucial to prevent them from setting into the fibers. Rotating your rug every 6-12 months helps distribute wear and tear evenly, especially in high-traffic areas. Using rug pads is another effective way to cushion and protect your rug from damage, adding extra stability and prolonging its life. Additionally, avoid exposing your rug to direct sunlight, moisture, and extreme temperatures, as these elements can cause fading and deterioration. By following these pre-cleaning steps, you can help extend the life of your rug and keep it looking vibrant for years to come.
Oriental Rug Cleaning Considerations
Oriental rugs are particularly delicate and require special care when it comes to cleaning. It’s essential to use a cleaning method specifically designed for Oriental rugs to avoid damaging their intricate fibers and dyes. Harsh chemicals or cleaning solutions can be detrimental, so it’s best to work with a professional rug cleaning technician who has experience with Oriental rugs. They will use a cleaning solution that effectively removes dirt and debris without harming the rug’s fibers or colors. Steam cleaning should be avoided, as the high heat and moisture can cause the rug’s fibers to shrink or become misshapen. By taking these considerations into account and opting for professional rug cleaning, you can ensure that your Oriental rug is cleaned and preserved to the highest standards, maintaining its beauty and value for generations to come.
Pickup, Delivery and Logistics
Do you offer pickup and delivery?
Yes, GM Carpet Care offers pickup and delivery service to make the rug cleaning process as easy as possible. We serve customers in New Jersey including the Jersey Shore area. We will schedule a time that works for you so your rug gets the professional care it needs without you having to leave your home. Once the cleaning is done we will deliver your rug back to you fresh, clean and ready to use.
How do I prepare my rug for pickup?
Preparing your rug for pickup is easy. Remove any furniture from the rug, coffee tables, chairs, decorative items etc. If your rug is small enough to handle roll it up to make it easier to transport. If you can’t move or roll the rug yourself don’t worry! Our team will handle your rug with care during the pickup process.
I don’t know how big is my rug?
Don’t know the size of your rug? No problem! You can measure the length and width of the rug in feet with a tape measure for an estimate.
If you can’t measure or don’t want to measure GM Carpet Care’s team will do it for you during the pickup. We will make sure the right handling and cleaning plan is done for your rug’s size and material.
With our simple logistics GM Carpet Care makes rug cleaning a hassle free experience from start to finish.
Pricing and Guarantees
How much does rug cleaning cost?
Rug cleaning cost varies depending on the size, material and condition of the rug. GM Carpet Care gives you transparent pricing and estimates based on your rug’s needs so there are no surprises.
Do you guarantee your service?
At GM Carpet Care your satisfaction is our top priority. We stand behind our work and will make it right if you’re not satisfied.
Keep Your Rug Alive with GM Carpet Care
A clean and maintained rug not only looks great in your home but also extends the life of your investment. By choosing GM Carpet Care for professional cleaning services you are ensuring your rug gets the best care for its type. Our team of experts with vast knowledge and resources will handle your rug with care from pickup to delivery.
Our full service guarantee means satisfaction whether you’re protecting against stains, booking convenient logistics or looking for transparent pricing. Trust GM Carpet Care to preserve the beauty and value of your rugs and make them a part of your home forever.